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CMDBuild

TECNOLOGIES


CMDBuild Ready2Use is a tool for creating, configuring and managing the database of a company's hardware and software IT resources, and for managing automated processes for monitoring and assisting users of these resources.

It consists of a data management module in which are recorded

  • the assets to be monitored and their mutual relationships
  • the subjects involved (employees, suppliers, ...)
  • organizational structures (company, organizational units)
  • physical structures (down to the level of a single room)
  • the catalog of services provided
  • workflows and schedulers are used to manage activities and deadlines

an administration module in which are defined

  • overall logical structure of the company's IT assets
  • users and user groups with different rights and visibility
  • customizable reports and views, punctually associated with specific users and groups
  • workflow for the management of help desk activities and user management (change management, asset life cycle management, etc.)
  • scheduling activities
  • dashboards, views and reports to be provided to users
  • self-service portal (for direct use by non-IT users for reporting problems and activating interventions)
  • methods for importing data from external systems

The assets are geo referable into 2D and 3D mappings.

CMDBuild Ready2Use can interact with databases and external applications (such as directory services, document management systems, personnel management systems, e-mail systems, etc.)

CMDBuild Ready2Use is a vertical application developed on the open source CMDBuild, developed by Tecnoteca S.r.l. and released under the open source GPL license.

CMDBuild is downloadable and testable from www.cmdbuild.org

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